<?xml version="1.0" encoding="UTF-8" ?>
<XML_DIZ_INFO>
	<MASTER_PAD_VERSION_INFO>
		<MASTER_PAD_VERSION>3.11</MASTER_PAD_VERSION>
		<MASTER_PAD_EDITOR>PADGen 3.1.1.47 http://www.padgen.org</MASTER_PAD_EDITOR>
		<MASTER_PAD_INFO>Portable Application Description, or PAD for short, is a data set that is used by shareware authors to disseminate information to anyone interested in their software products. To find out more go to http://pad.asp-software.org</MASTER_PAD_INFO>
	</MASTER_PAD_VERSION_INFO>
	<Company_Info>
		<Company_Name>Live support</Company_Name>
		<Address_1>street</Address_1>
		<Address_2>co-street</Address_2>
		<City_Town>city-town</City_Town>
		<State_Province>state</State_Province>
		<Zip_Postal_Code>20100</Zip_Postal_Code>
		<Country>United States</Country>
		<Company_WebSite_URL>http://www.chat4pro.com</Company_WebSite_URL>
		<Contact_Info>
			<Author_First_Name>Live Support</Author_First_Name>
			<Author_Last_Name>Live Support</Author_Last_Name>
			<Author_Email>divina@chat4pro.com</Author_Email>
			<Contact_First_Name>Live Support</Contact_First_Name>
			<Contact_Last_Name>Live Support</Contact_Last_Name>
			<Contact_Email>divina@chat4pro.com</Contact_Email>
		</Contact_Info>
		<Support_Info>
			<Sales_Email>divina@chat4pro.com</Sales_Email>
			<Support_Email>divina@chat4pro.com</Support_Email>
			<General_Email>divina@chat4pro.com</General_Email>
			<Sales_Phone>001-9811111111</Sales_Phone>
			<Support_Phone>001-9811111111</Support_Phone>
			<General_Phone>001-9811111111</General_Phone>
			<Fax_Phone>001-9811111111</Fax_Phone>
		</Support_Info>
	</Company_Info>
	<Program_Info>
		<Program_Name>Live Support</Program_Name>
		<Program_Version>4.0.1.5</Program_Version>
		<Program_Release_Month>10</Program_Release_Month>
		<Program_Release_Day>11</Program_Release_Day>
		<Program_Release_Year>2011</Program_Release_Year>
		<Program_Cost_Dollars>79</Program_Cost_Dollars>
		<Program_Cost_Other_Code>INR</Program_Cost_Other_Code>
		<Program_Cost_Other>3937</Program_Cost_Other>
		<Program_Type>Shareware</Program_Type>
		<Program_Release_Status>New Release</Program_Release_Status>
		<Program_Install_Support>Install and Uninstall</Program_Install_Support>
		<Program_OS_Support>Win7 x32,Win7 x64,WinServer,WinVista,WinVista x64,WinXP</Program_OS_Support>
		<Program_Language>English</Program_Language>
		<Program_Change_Info>Added support to send visual and sound alerts notification</Program_Change_Info>
		<Program_Specific_Category>Internet</Program_Specific_Category>
		<Program_Category_Class>Communications::Chat &amp; Instant Messaging</Program_Category_Class>
		<Program_System_Requirements>512MB RAM, 15MB free disk space</Program_System_Requirements>
		<File_Info>
			<File_Size_Bytes>5819596</File_Size_Bytes>
			<File_Size_K>5683</File_Size_K>
			<File_Size_MB>5.55</File_Size_MB>
		</File_Info>
		<Expire_Info>
			<Has_Expire_Info>Y</Has_Expire_Info>
			<Expire_Count>30</Expire_Count>
			<Expire_Based_On>Days</Expire_Based_On>
			<Expire_Other_Info />
			<Expire_Month />
			<Expire_Day />
			<Expire_Year />
		</Expire_Info>
	</Program_Info>
	<Program_Descriptions>
		<English>
			<Keywords>Real, time, customer, support, software, chat, program, tool, solve, website, visitor, queries, question, solution, service, agents, business, representative, help, desk, online, interaction, live, communication, serve, monitoring, messages, operator</Keywords>
			<Char_Desc_45>Real time chat tool for customer live support</Char_Desc_45>
			<Char_Desc_80>Give instant help to website visitors for their problems using live support tool</Char_Desc_80>
			<Char_Desc_250>Install live support software to your websites without making any changes or compromising in quality and performance to provide communicate with web site visitor to offer immediate help and generate detailed report all visitors for future uses.</Char_Desc_250>
			<Char_Desc_450>Comprehensive live support software is customer oriented program that helps in improving business performance and enhances sales by provides instantaneous answer to all web site visitors product or service related technical questions that increasing more chances to enforce customer to make purchase only from your business website. Online chat software is perfect and ideal web communication tool to address customer’s issues, problems and concerns.</Char_Desc_450>
			<Char_Desc_2000>Company proud to present completely new and extraordinary web-based online chat software that provide another way to business representative to engage every single visitors in a relevant conversation for increasing sales of business products by turning them into customers in easier and more trustworthy manner. Give real time chat support and tracking of every visitor on website for enhancement of customer satisfaction level using live support software. Comprehensive real time chat application provides a new scope and solutions to business for monitoring visitor’s current status, waiting time and other useful information’s. Live customer support tool allowed chat with online visitor as well as chat with operators for better performance. Live support program allowed transferring to other operators if necessary during conversation for better support and help. Chat software allowed business agents to interact with customer to solve their queries at the point of their purchasing interest or want some accurate information from your website. Live support application helpful to bring more confidence of customers to your business if they get right answer of all questions at right time. Help desk support utility allowed single operator to help multiple customers at same time to reduce response time. Chat program allowed user to view complete chatting history including messages, date and time in single click on “chat history” button. Online support tool send chat transcript session at specified visitor email address for future references.
Features:
* Live support tool provides messages facility that allowed operator to save some answers of generally asked queries to serve customer speedily.
* Online chat software has advance feature of operator-to-operator chat for solving any problems.
* Chat application allowed authenticate user to add any new customer executive as needed just by single mouse click on ADD operator button.</Char_Desc_2000>
		</English>
	</Program_Descriptions>
	<Web_Info>
		<Application_URLs>
			<Application_Info_URL>http://www.chat4pro.com/chat4pro/live-chat.html</Application_Info_URL>
			<Application_Order_URL>http://www.chat4pro.com/chat4pro/live-chat.html</Application_Order_URL>
			<Application_Screenshot_URL>http://www.chat4pro.com/cht4pro-chatsof-screen.jpg</Application_Screenshot_URL>
			<Application_Icon_URL>http://www.chat4pro.com/cht4pro-chatsof-icon.jpg</Application_Icon_URL>
			<Application_XML_File_URL>http://www.chat4pro.com/cht4pro-chatsof.xml</Application_XML_File_URL>
		</Application_URLs>
		<Download_URLs>
			<Primary_Download_URL>http://www.chat4pro.com/products/helpdesk-chat-software.exe</Primary_Download_URL>
			<Secondary_Download_URL>http://www.chat4pro.com/products/helpdesk-chat-software.zip</Secondary_Download_URL>
			<Additional_Download_URL_1 />
			<Additional_Download_URL_2 />
		</Download_URLs>
	</Web_Info>
	<Permissions>
		<Distribution_Permissions>Live Chat Software. Contact on the emails given on the website for legal Distribution information. All distribution rights reserved.</Distribution_Permissions>
		<EULA>End User Licence Agreement Live Chat Software Copyright(c) 2006. Please see software License agreement given in the software for End User Licensing information. Contact on the emails given on the website for EULA information. All rights reserved.</EULA>
	</Permissions>
</XML_DIZ_INFO>

